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How to Identify
Weight Loss
Fraud
The voice of
the quack is seductive,
secretive and
soothing
ó itís a friendly,
manipulative voice
that saps money
and health
from its
victims.
Healthy Weight Network
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How to Identify Weight Loss Fraud, by Frances
M. Berg, national coordinator of the Task Force on Weight Loss Abuse
of the National Council Against Health Fraud, editor of Healthy Weight
Journal, and licensed nutritionist. Copyright 1997. All rights reserved.
Reproduction in whole or part prohibited without publisherís written permission.
Healthy
Weight Network , 402 South 14th Street, Hettinger, ND 58639. TE: 701-567-2646;
FAX: 701-567-2602; website: www.healthyweight.net
Whatís wrong
with fraud?
Weight loss fraud now floods the internet and
other media.
It causes numerous injuries and deaths every
year; it fosters cultism, fear and distrust; it destroys, deceives and
manipulates. Con artists specializing in weight loss fraud target and exploit
the most vulnerable among us, often children, teens and low income consumers.
Unfortunately, thereís a great deal of complacency
about fraud. Many professionals shrug it off as not their concern. Consumers
seldom complain. Regulatory agencies plead budget constraints and more
pressing problems. But we can no longer afford to be complacent about the
current upsurge in fraud and quackery in the health field.
Weight loss fraud is harmful in these five
ways:
1. Increases health risk. Weight
loss fraud, quackery and fads cause many injuries, severe reactions and
deaths each year in the U.S. Misplaced belief in quackery also prevents
people from seeking adequate medical care.
2. Increases financial costs. Modern
con artists use an array of high-tech methods to swindle their victims.
They cheat those who can least afford to pay for their worthless products
or join their manipulative pyramid schemes. They bilk Americans of an estimated
$10 to $40 billion in weight loss fraud alone each year.
3. Increases emotional risk. Repeated
attempts to lose weight, followed by the inevitable regain, bring shame
and a sense of failure and power-lessness to the customer. This batters
self-esteem and can be psychologically damaging.
4. Promotes paranoia. Quackery advertising
plays on fears. It fosters delusion, cultism, fanaticism, paranoia, extremism,
alienation, pseudoscience and distrust of the medical community. It corrupts
truth and reason.
5. Interferes with responsible programs.
With their magical solutions and outrageous promises, con artists foster
impossible expectations and undermine responsible weight management and
wellness programs.
What can you do?
You can make a difference by combatting fraud
and expoitation with truth. It does matter that children, teens and adults
develop healthy attitudes and learn to eat, move and live in healthy ways.
We urge you to confront health fraud wherever you find it, and to help
your family, friends, associates, patients and clients understand the vast
difference between science and pseudoscience. You can reduce fraud by exposing
worthless diet and food supplement products, reporting scams, registering
complaints, urging action by appropriate agencies, and encouraging those
you work with to do the same.
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Guidelines
for Identification
Fraudulent weight loss products and programs often rely
on unscrupulous but persuasive combinations of message, program, ingredients,
mystique, and delivery system. A weight loss product or program may be
fraudulent if it does one or more of the following.
Message
1. Claims or implies a large, fast weight loss ó often promised
as easy, effortless, guaranteed or permanent. (Weight loss should not exceed
an average of one pound per week.)
2. Implies weight can be lost without restricting calories or
exercising, and discounts the benefits of exercise.
3. Uses typical quackery terms such as: miraculous, breakthrough,
exclusive, secret, ancient, from the Orient, accidental discovery, doctor
developed.
4. Claims to get rid of ìcellulite.î (Cellulite does not exist
and reference to it is a red flag warning of fraud or misinformation.)
5. Relies heavily on undocumented case histories, before and after
photos, and testimonials by ìsatisfied customersî (who are often paid for
the testimony as written by the promoter). Weight loss claims should be
typical of all clients, or include a disclaimer.
6. Misuses medical or technical terms, refers to studies without
giving complete references, claims government approval.
7. Professes to be a treatment for a wide range of ailments and
nutritional deficiencies as well as for weight loss.
8. Makes claims which are not stated on the product label.
Program
9. Promotes a medically unsupervised diet of less than 1000 calories
per day.
10. Diagnoses nutrient deficiencies, as with computer-scored questionnaire,
and prescribes vitamins and supplements (rather than a balanced diet).
Recommends these in excess of 100% of Recommended Dietary Allowance.
11. Promotes aids and gadgets such as body wraps, sauna belts, electronic
stimulators, passive motion tables, aromatherapy, appetite patches, earrings,
accupressure devices or acupuncture.
12. Promotes a nutritional plan without at least one author or counselor
who has reliable nutrition credentials. (Nutrition educators and registered
dietitians are preferred.)
13. Fails to state risks or recommend a medical exam.
Ingredients
14. Uses unproven, bogus or potentially dangerous ingredients such
as spirulina, glucomannan, human chorionic gonadotrophin (HCG), echinacia
root, bee pollen, fennel, chickweed, starch blockers, or chromium picolinate.
15. It is illegal to make a drug claim not allowed by the Food and Drug
Administration for any ingredient, food supplement, or nonprescription
drug. A drug claim is any claim that the product will alter body processes,
such as suppress appetite, speed up metabolism, or block digestion. The
only allowed drug claim is appetite suppression ó for phenylpropanolamine
(PPA) and benzocaine only.
16. Claims ingredients will surround calories, starch, carbohydrate
or fat and remove them from the body are illegal drug claims.
Mystique
17. Encourages reliance on a guru figure who has the ultimate answers
or secrets unknown by others.
18. Grants mystical properties to certain foods or ingredients.
19. Bases plan on faddish ideas, such as food allergies, forbidden foods
or magic combinations of foods.
20. Declares that the established medical community is against this
discovery and refuses to accept its
miraculous benefits.
Method of delivery
21. Is sold by self-proclaimed health advisors or ìnutritionists,î
often door-to-door, in health food stores, or chiropractor offices.
22. Distributed through hard-sell mail order advertisements, television
informericals, or ads which list an 800 number without address, indicating
possible Postal Service action against the company.
23. Demands large advance payments or long-term contracts. Payment should
be pay-as-you-go, or refundable. (May display prominent money-back guarantee,
but a common complaint against these companies is that they do not honor
their own guarantees).
24. Uses high pressure sales tactics, one-time-only deals, or recruitment
for a pyramid sales organization.
Back to list
Questionable
weight loss products
The following weight loss products and programs are commonly sold
and advertised in false, misleading and illegal ways:
1. Diet pills
Herbal and ìnaturalî diet products sold as
food supplements; anti-cellulite pills; bee pollen; starch, fat or sugar
blockers; fiber pills; ephedrine or ma huang; chromium picolinate.
2. Creams and aids
Cellulite creams and lotions; thigh cream;
appetite patches; appetite spray; fiber cookies; herbal slimming teas,
mushroom tea, hypnosis.
3. Gadgets
Continuous passive motion tables; body stimulation
devices; buzzing belts; vacuum pants; body wraps; heat devices to ëmelt
fatí; toners.
4. Themes and combos
The products listed above are sometimes combined
into costly programs involving herbal pills, cellulite creams, body wraps,
the quack concept of detoxifying the body, and liberal doses of mystique
to overwhelm the vulnerable client.
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How to report
fraud
If youíve been scammed, or know someone who
has, or you want to report a suspected fraud, the first place to go
is usually the consumer protection department of your own state attorney
generalís office. Some states have more active consumer agencies than others,
but all need to be encouraged, and all need more consumer complaints. To
make a stronger impact, repeat your complaints to federal agencies.
Contact the agencies below:
-
for help in getting reimbursement or redress for wrongs
-
to file a complaint or report suspected fraud
-
to report injury (MedWatch for health providers)
-
to get information on products
-
to ask how to proceed with a complaint
Your state consumer protection department. The
state attorney general has authority under most state consumer protection
statutes to investigate and prosecute unfair or deceptive acts and practices.
Many have the power to seek consumer restitution, civil fines, and revocation
of a companyís authority to do business. Contact:
Department of Consumer Protection
State Attorney Generalís Office
Your State Capital
U.S. Federal Trade Commission. The FTC regulates
advertising and marketing of foods, non-prescription drugs, medical devices,
and health care services. FTC can seek federal court injunctions to halt
fraudulent claims and obtain redress for injured consumers. Contact:
Federal Trade Commission
Correspondence Branch
6th and Pennsylvania Ave., NW
Washington, DC 20580
Tel: 202-326-2222 ; website: www.ftc. gov
U. S. Postal Service: The postal service has authority
to prevent companies using the mails for fraudulent purposes. For products
advertised or sent through the mails, contact:
Postal Inspector
U.S. Postal Inspection Service
475 L Enfant Plaza West SW
Washington DC 20260-2175
Tel: 202-268-4272
U.S. Food and Drug Administration. FDA has jurisdiction
over the content and labeling of foods, drugs, and medical devices. FDA
can take law enforcement action to seize and prohibit the sale of products
that are falsely labeled. Contact local, regional (US Dept. of Health and
Human Services - FDA), or federal offices:
U.S. Food and Drug Administration
Consumer Affairs & Information
5600 Fishers Lane, HFC-110
Rockville, MD 20852-9787
Hotline, Tel: 1-800-238-7332
Consumer Affairs, Tel: 301-443-5006
Fax: 1-800-344-3332
website: www.fda.gov
FDA MedWatch for health providers: MedWatch is
a new FDA program aimed at speeding up and increasing adverse-event reporting
of drug and product problems. A survey found 50 percent of doctors are
not aware they should report adverse drug and medical device reactions
to the FDA. Thus, it took four years for FDA to get the weight loss product
Cal-Ban 3000 off the market, but less than four months to withdraw temafloxacin.
Both resulted in adverse effects including death, but the difference was
an effective reporting system for prescription drugs compared with less
emphasis on over-the-counter (nonprescription) drugs. Consumers who have
health problems that appear due to nonprescription or prescription drugs,
are urged to insist that health providers report their complaints to MedWatch.
FDA MedWatch
5600 Fishers Lane, HF-2, Rm 9-57
Rockville, MD 20857
Tel: 1-800-332-1088
Fax: 1-800-332-0178
by computer modem 1-800-FDA-7737.
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